What This Privacy Policy Covers and Why
We collect the information you give us when you register — your name, contact details and account credentials. When you fund your account through bKash, Nagad or Rocket, the transaction reference and wallet number are logged against your account to verify the payment and protect against
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fraud. We do not store your full mobile-banking PIN or password; those stay inside your wallet app. We also collect device identifiers, browser type and session activity to keep your account secure and to detect unusual login attempts. This data is not sold to third parties.
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We share it only with payment processors needed to complete your bKash, Nagad or Rocket transaction, and with fraud-prevention services that help us protect your account. We keep account records for as long as your account remains active and for a reasonable period after closure, in
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line with our internal retention schedule. If you are in Bangladesh, your use of this platform and the data we process is subject to your local law and the regions where this service is available. Where local law conflicts with any part of this policy, local
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law takes precedence. We review this policy periodically and will note any material changes on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.