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How 75bd1 Handles Your Personal Information

When you open an account with us and connect your bKash, Nagad or Rocket wallet, we collect certain information to run your account and process your transactions.

Account data protectionbKash, Nagad, Rocket payment dataYour right to access and deleteCookie and device activityBangladesh-region eligibility
75bd1 How 75bd1 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Your account data sits behind SSL encryption in transit and access-controlled storage at rest. We apply the same care to payment references from bKash, Nagad and Rocket as we do to your login credentials — both are treated as sensitive account data, not general records. Below are the four areas we focus on to keep your information handled correctly.

Payment Data Handling Transaction references from bKash, Nagad and Rocket are stored only to verify deposits and process withdrawals. We do not retain full wallet credentials after verification is complete.
Cookie and Session Data We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can manage non-essential cookie settings from your browser at any time.
Account Security Measures Login activity is monitored for unusual patterns. If we detect an access attempt that does not match your normal device or location, we may require OTP verification before allowing entry.
Data Retention and Deletion Active account records are retained while your account is open. After closure, we hold records for an internal retention period, then delete them. You may request early deletion by contacting support.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about your data, want to request a copy of what we hold, or need to report a concern about how your information has been handled, our support team can take the request directly. Use any of the channels below and mention your registered account number so we can locate your records without delay.

Team online

Live Chat

Open the chat widget in the bottom corner of any page. Give your account number and state your data request — our team will log it and respond.

Email Support

Send your privacy request to our support address listed in your account settings. Include your registered mobile number and the specific data you need reviewed or removed.

Account Settings

Some data preferences — such as marketing contact opt-out — can be managed directly from the Privacy section inside your account settings without contacting support.

Your Privacy Questions Answered

These are the questions we hear most often about data, account privacy and your rights on this platform. If your question is not covered here, reach us through live chat or email from your account settings page.

We collect your name, mobile number, and login credentials at registration. When you link bKash, Nagad or Rocket for payments, we also log the wallet transaction reference to verify each transfer.

We store the wallet number you use for payment verification, but we do not store your mobile banking PIN or password. Payment credentials beyond the reference number are held only for fraud-prevention purposes.

Yes. Contact us via live chat or the support email in your account settings. State that you want a data access request, include your registered number, and we will respond with what we hold.

Open your account settings and go to the Privacy or Notifications section. You can switch off marketing contact from there without needing to contact support — changes apply immediately.

We share data only with payment processors needed to complete your bKash, Nagad or Rocket transactions, and with fraud-prevention services. We do not sell your personal information to any outside party.

After you close your account, we retain your records for an internal retention period as required by our policy, then delete them. You may request early deletion by contacting our support team directly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.